Makai Ocean Engineering has received the internationally recognized ISO 9001:2008 certification which is the internationally recognized quality management standard that helps monitor and optimize an organization’s overall performance. The certification standards published by the International Organization for Standardization provide a rigorous system for measuring and evaluating quality management systems (QMS) by an accredited, independent agency with periodic audits to ensure ongoing compliance to the QMS standards. ISO 9001 certified organizations are distinguished by the quality of their products, services and processes.
The ISO 9001:2008 certification for engineering, design services and software development for commercial and government applications ensures that Makai adheres to documented processes and procedures and continues to improve the efficiency and quality of products and services worldwide. Compliance helps to ensure that customers get consistent, good quality products and services, which in turn bring many benefits to both the business and the client such as improved customer satisfaction, reduced waste and streamlined costs, sustainable improvements to processes and procedures, and improved employee motivation, engagement and morale.
Makai focuses on quality management principles that are customer-focused, and designed to be systematic and continually improving. Makai understands customer needs and strives to exceed expectations. To this end, Makai ensures that employees are fully involved in the organization’s objectives. Results are achieved more efficiently when activities and resources are managed as a disciplined process. Makai’s permanent objective is to achieve continual improvement of its overall performance.
The ISO 900:2008 certification was first published in 1987 and today there are over 25,000 certificates in the USA and over 1,000,000 certificates worldwide.